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Degraded

Unplanned 4G service outage in localised area.

Aug 05 at 10:40am AEST
Affected services
Network Stability

Resolved
Aug 25 at 11:14am AEST

The significant local network outage has now been resolved.

Updated
Aug 06 at 04:10pm AEST

We are currently experiencing a significant local network outage affecting 4G in the following localities: Miles End 4825, Mount Isa 4825, Parkside 4825.

The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 439 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.

EVENT DETAILS

Outage status: IN PROGRESS
Date & time of issue: 04/08/2025 04:18 AM
Last update: 04/08/2025 05:30 AM
Next update: UNKNOWN
Issue restore time: 05/08/2025 06:00 PM

Created
Aug 05 at 10:40am AEST

An unplanned outage is affecting 4G services for approximately 439 customers in the following localities: Miles End 4825, Mount Isa 4825, Parkside 4825