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Degraded

Unplanned 4G service outage in localised area.

Aug 05 at 10:40am AEST
Affected services
Network Stability

Resolved
Aug 25 at 11:14am AEST

The significant local network outage has now been resolved.

Updated
Aug 06 at 04:11pm AEST

We are currently experiencing a significant local network outage affecting 4G in the following localities: Billys Creek 2453, Bostobrick 2453, Cascade 2453, Dorrigo 2453, Dorrigo Mountain 2453, Dundurrabin 2453, Fernbrook 2453, Megan 2453, Moonpar 2453, Never Never 2453, North Dorrigo 2453, Tallowwood Ridge 2453, Tyringham 2453, Wild Cattle Creek 2453.

The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 6661 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.

EVENT DETAILS

Outage status: IN PROGRESS
Date & time of issue: 02/08/2025 11:38 PM
Last update: 02/08/2025 11:50 PM
Next update: UNKNOWN
Issue restore time: 03/08/2025 06:00 PM

Created
Aug 05 at 10:40am AEST

An unplanned outage is affecting 4G services for approximately 6661 customers in the following localities: Billys Creek 2453, Bostobrick 2453, Cascade 2453, Dorrigo 2453, Dorrigo Mountain 2453, Dundurrabin 2453, Fernbrook 2453, Megan 2453, Moonpar 2453, Never Never 2453, North Dorrigo 2453, Tallowwood Ridge 2453, Tyringham 2453, Wild Cattle Creek 2453