The significant local network outage has now been resolved.

We are currently experiencing a significant local network outage affecting 4G in the following localities: Balfours Peak 2403, Bangheet 2404, Bingara 2404, Coolatai 2402, Crooble 2400, Delungra 2403, Elcombe 2404, Gineroi 2404, Gragin 2403, Graman 2360, Gravesend 2401, Myall Creek 2403, Pallal 2404, Pallamallawa 2399, Rocky Creek 2360, Rocky Creek 2371, Rocky Creek 2390, Rocky Creek 2400, Terry Hie Hie 2400, Warialda 2402, Warialda Rail 2402.

The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 6661 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.

EVENT DETAILS

Outage status: IN PROGRESS
Date & time of issue: 02/08/2025 11:38 PM
Last update: 02/08/2025 11:50 PM
Next update: UNKNOWN
Issue restore time: UNKNOWN

An unplanned outage is affecting 4G services for approximately 6661 customers in the following localities: Balfours Peak 2403, Bangheet 2404, Bingara 2404, Coolatai 2402, Crooble 2400, Delungra 2403, Elcombe 2404, Gineroi 2404, Gragin 2403, Graman 2360, Gravesend 2401, Myall Creek 2403, Pallal 2404, Pallamallawa 2399, Rocky Creek 2360, Rocky Creek 2371, Rocky Creek 2390, Rocky Creek 2400, Terry Hie Hie 2400, Warialda 2402, Warialda Rail 2402