The significant local network outage has now been resolved.

We are currently experiencing a significant local network outage affecting 4G in the following localities: Bald Nob 2370, Deepwater 2371, Diehard 2370, Dundee 2370, Gibraltar Range 2370, Glen Elgin 2370, Moogem 2370, Morven 2370, Morven 2371, Morven 2660, Shannon Vale 2370.

The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 6661 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.

EVENT DETAILS

Outage status: IN PROGRESS
Date & time of issue: 02/08/2025 11:35 PM
Last update: 02/08/2025 11:45 PM
Next update: UNKNOWN
Issue restore time: UNKNOWN

An unplanned outage is affecting 4G services for approximately 6661 customers in the following localities: Bald Nob 2370, Deepwater 2371, Diehard 2370, Dundee 2370, Gibraltar Range 2370, Glen Elgin 2370, Moogem 2370, Morven 2370, Morven 2371, Morven 2660, Shannon Vale 2370