The significant local network outage has now been resolved.

We are currently experiencing a significant local network outage affecting 4G in the following localities: Ashford 2361, Atholwood 2361, Bonshaw 2361, Bukkulla 2360, Graman 2360, Limestone 2361, Pindaroi 2361, Rocky Creek 2360, Rocky Creek 2371, Rocky Creek 2390, Rocky Creek 2400, Wallangra 2360.

The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 6661 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.

EVENT DETAILS

Outage status: IN PROGRESS
Date & time of issue: 02/08/2025 11:33 PM
Last update: 02/08/2025 11:45 PM
Next update: UNKNOWN
Issue restore time: 03/08/2025 06:00 PM

An unplanned outage is affecting 4G services for approximately 6661 customers in the following localities: Ashford 2361, Atholwood 2361, Bonshaw 2361, Bukkulla 2360, Graman 2360, Limestone 2361, Pindaroi 2361, Rocky Creek 2360, Rocky Creek 2371, Rocky Creek 2390, Rocky Creek 2400, Wallangra 2360