The significant local network outage has now been resolved.

We are currently experiencing a significant local network outage affecting 4G in the following localities: Castle Doyle 2350, Dangarsleigh 2350, Donald Creek 2350, Enmore 2042, Enmore 2350, Enmore 2358, Hillgrove 2350, Hillgrove 2650, Jeogla 2350, Metz 2350, Mihi 2358, Thalgarrah 2350, Wollomombi 2350.

The issue stemmed from Parent: Site failure, impacting approximately 6661 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.

EVENT DETAILS

Outage status: IN PROGRESS
Date & time of issue: 02/08/2025 11:32 PM
Last update: 02/08/2025 11:45 PM
Next update: UNKNOWN
Issue restore time: UNKNOWN

An unplanned outage is affecting 4G services for approximately 6661 customers in the following localities: Castle Doyle 2350, Dangarsleigh 2350, Donald Creek 2350, Enmore 2042, Enmore 2350, Enmore 2358, Hillgrove 2350, Hillgrove 2650, Jeogla 2350, Metz 2350, Mihi 2358, Thalgarrah 2350, Wollomombi 2350