Unplanned 5G service outage in localised area.
Resolved
Aug 25 at 11:14am AEST
The significant local network outage has now been resolved.
Affected services
Network Stability
Updated
Aug 06 at 04:13pm AEST
We are currently experiencing a significant local network outage affecting 5G in the following localities: 4883.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 13391 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 27/07/2025 05:00 PM
Last update: 27/07/2025 05:13 PM
Next update: UNKNOWN
Issue restore time: 29/07/2025 06:00 PM
Affected services
Network Stability
Created
Aug 05 at 10:40am AEST
An unplanned outage is affecting 5G services for approximately 13391 customers in the following localities: Atherton 4883
Affected services
Network Stability