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Degraded

Unplanned 4G service outage in localised area.

Aug 25, 2025 at 1:12am UTC
Affected services
Network Stability

Resolved
Oct 21, 2025 at 10:32pm UTC

The significant local network outage has now been resolved.

Updated
Aug 26, 2025 at 5:22am UTC

We are continuing to experience a significant local network outage affecting 4G in the following localities: Carrarang 6532, Denham 6537, Dirk Hartog Island 6537, Francois Peron National Park 6537, Nanga 6537, Shark Bay 6537, Useless Loop 6537.

The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 795 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.

EVENT DETAILS

Outage status: IN PROGRESS
Date & time of issue: 23/08/2025 05:23 PM
Last update: 23/08/2025 05:32 PM
Next update: UNKNOWN
Issue restore time: UNKNOWN

Created
Aug 25, 2025 at 1:12am UTC

We are currently experiencing a significant local network outage affecting 4G in the following localities: Carrarang 6532, Denham 6537, Dirk Hartog Island 6537, Francois Peron National Park 6537, Nanga 6537, Shark Bay 6537, Useless Loop 6537.

The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 795 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.

EVENT DETAILS

Outage status: IN PROGRESS
Date & time of issue: 23/08/2025 05:23 PM
Last update: 23/08/2025 05:32 PM
Next update: UNKNOWN
Issue restore time: 24/08/2025 12:00 PM