Unplanned 4G service outage in localised area.
Resolved
Oct 21, 2025 at 10:32pm UTC
The significant local network outage has now been resolved.
Affected services
Updated
Aug 26, 2025 at 5:22am UTC
We are continuing to experience a significant local network outage affecting 4G in the following localities: Gin Gin 4671.
The issue stemmed from Parent: Site failure, impacting approximately 3344 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 22/08/2025 01:46 AM
Last update: 22/08/2025 05:10 PM
Next update: UNKNOWN
Issue restore time: UNKNOWN
Affected services
Created
Aug 25, 2025 at 1:12am UTC
We are currently experiencing a significant local network outage affecting 4G in the following localities: Gin Gin 4671.
The issue stemmed from Parent: Site failure, impacting approximately 3344 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 22/08/2025 01:46 AM
Last update: 22/08/2025 05:10 PM
Next update: UNKNOWN
Issue restore time: 23/08/2025 06:00 PM
Affected services