Unplanned 4G service outage in localised area.
Resolved
Oct 21, 2025 at 10:32pm UTC
The significant local network outage has now been resolved.
Affected services
Network Stability
Updated
Aug 26, 2025 at 5:22am UTC
We are continuing to experience a significant local network outage affecting 4G in the following localities: Blaxlands Ridge 2758, Colo Heights 2756, Cumberland Reach 2756, Leets Vale 2775, Lower Portland 2756, Maroota 2756, Webbs Creek 2775, Wisemans Ferry 2775.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 1065 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 20/08/2025 10:15 PM
Last update: 20/08/2025 10:28 PM
Next update: UNKNOWN
Issue restore time: UNKNOWN
Affected services
Network Stability
Created
Aug 25, 2025 at 1:12am UTC
We are currently experiencing a significant local network outage affecting 4G in the following localities: Blaxlands Ridge 2758, Colo Heights 2756, Cumberland Reach 2756, Leets Vale 2775, Lower Portland 2756, Maroota 2756, Webbs Creek 2775, Wisemans Ferry 2775.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 1065 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 20/08/2025 10:15 PM
Last update: 20/08/2025 10:28 PM
Next update: UNKNOWN
Issue restore time: UNKNOWN
Affected services
Network Stability