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Degraded

Unplanned 4G service outage in localised area.

Aug 25 at 11:12am AEST
Affected services
Network Stability

Updated
Aug 26 at 03:22pm AEST

We are continuing to experience a significant local network outage affecting 4G in the following localities: Blaxlands Ridge 2758, Colo Heights 2756, Cumberland Reach 2756, Leets Vale 2775, Lower Portland 2756, Maroota 2756, Webbs Creek 2775, Wisemans Ferry 2775.

The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 1065 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.

EVENT DETAILS

Outage status: IN PROGRESS
Date & time of issue: 20/08/2025 10:15 PM
Last update: 20/08/2025 10:28 PM
Next update: UNKNOWN
Issue restore time: UNKNOWN

Created
Aug 25 at 11:12am AEST

We are currently experiencing a significant local network outage affecting 4G in the following localities: Blaxlands Ridge 2758, Colo Heights 2756, Cumberland Reach 2756, Leets Vale 2775, Lower Portland 2756, Maroota 2756, Webbs Creek 2775, Wisemans Ferry 2775.

The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 1065 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.

EVENT DETAILS

Outage status: IN PROGRESS
Date & time of issue: 20/08/2025 10:15 PM
Last update: 20/08/2025 10:28 PM
Next update: UNKNOWN
Issue restore time: UNKNOWN