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Degraded

Unplanned 4G service outage in localised area.

Aug 25 at 11:12am AEST
Affected services
Network Stability

Updated
Aug 26 at 03:22pm AEST

We are continuing to experience a significant local network outage affecting 4G in the following localities: Babbage Island 6701, Bernier Island 6701, Brockman 6701, Brown Range 6701, Carnarvon 6701, East Carnarvon 6701, Greys Plain 6701, Inggarda 6701, Kingsford 6701, Massey Bay 6701, Morgantown 6701, North Plantations 6701, Shark Bay 6537, South Carnarvon 6701.

The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 2228 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.

EVENT DETAILS

Outage status: IN PROGRESS
Date & time of issue: 20/08/2025 03:30 PM
Last update: 20/08/2025 03:42 PM
Next update: UNKNOWN
Issue restore time: UNKNOWN

Created
Aug 25 at 11:12am AEST

We are currently experiencing a significant local network outage affecting 4G in the following localities: Babbage Island 6701, Bernier Island 6701, Brockman 6701, Brown Range 6701, Carnarvon 6701, East Carnarvon 6701, Greys Plain 6701, Inggarda 6701, Kingsford 6701, Massey Bay 6701, Morgantown 6701, North Plantations 6701, Shark Bay 6537, South Carnarvon 6701.

The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 2228 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.

EVENT DETAILS

Outage status: IN PROGRESS
Date & time of issue: 20/08/2025 03:30 PM
Last update: 20/08/2025 03:42 PM
Next update: UNKNOWN
Issue restore time: UNKNOWN