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Degraded

Unplanned 4G service outage in localised area.

Aug 25, 2025 at 1:12am UTC
Affected services
Network Stability

Resolved
Oct 21, 2025 at 10:32pm UTC

The significant local network outage has now been resolved.

Updated
Aug 26, 2025 at 5:26am UTC

We are continuing to experience a significant local network outage affecting 4G in the following localities: Crediton 4757, Owens Creek 4741.

The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 1419 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.

EVENT DETAILS

Outage status: IN PROGRESS
Date & time of issue: 19/08/2025 08:49 AM
Last update: 19/08/2025 08:58 AM
Next update: UNKNOWN
Issue restore time: 20/08/2025 06:00 PM

Created
Aug 25, 2025 at 1:12am UTC

We are currently experiencing a significant local network outage affecting 4G in the following localities: Crediton 4757, Owens Creek 4741.

The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 1419 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.

EVENT DETAILS

Outage status: IN PROGRESS
Date & time of issue: 19/08/2025 08:49 AM
Last update: 19/08/2025 08:58 AM
Next update: UNKNOWN
Issue restore time: 20/08/2025 06:00 PM