Unplanned 4G service outage in localised area.
Resolved
Oct 21, 2025 at 10:32pm UTC
The significant local network outage has now been resolved.
Affected services
Updated
Aug 26, 2025 at 5:26am UTC
We are continuing to experience a significant local network outage affecting 4G in the following localities: Bowling Alley Point 2340, Duncans Creek 2340, Dungowan 2340, Garoo 2340, Hanging Rock 2340, Loomberah 2340, Mulla Creek 2352, Nundle 2340, Woolomin 2340.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 1036 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 19/08/2025 08:20 AM
Last update: 19/08/2025 08:28 AM
Next update: UNKNOWN
Issue restore time: 20/08/2025 06:00 PM
Affected services
Created
Aug 25, 2025 at 1:12am UTC
We are currently experiencing a significant local network outage affecting 4G in the following localities: Bowling Alley Point 2340, Duncans Creek 2340, Dungowan 2340, Garoo 2340, Hanging Rock 2340, Loomberah 2340, Mulla Creek 2352, Nundle 2340, Woolomin 2340.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 1036 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 19/08/2025 08:20 AM
Last update: 19/08/2025 08:28 AM
Next update: UNKNOWN
Issue restore time: 20/08/2025 06:00 PM
Affected services