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Degraded

Unplanned 4G service outage in localised area.

Aug 25, 2025 at 1:12am UTC
Affected services
Network Stability

Resolved
Oct 21, 2025 at 10:32pm UTC

The significant local network outage has now been resolved.

Updated
Aug 26, 2025 at 5:26am UTC

We are continuing to experience a significant local network outage affecting 4G in the following localities: Carrarang 6532, Denham 6537, Dirk Hartog Island 6537, Francois Peron National Park 6537, Nanga 6537, Shark Bay 6537, Useless Loop 6537.

The issue stemmed from Parent: Site failure, impacting approximately 1011 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.

EVENT DETAILS

Outage status: IN PROGRESS
Date & time of issue: 18/08/2025 04:00 PM
Last update: 18/08/2025 05:30 PM
Next update: UNKNOWN
Issue restore time: UNKNOWN

Created
Aug 25, 2025 at 1:12am UTC

We are currently experiencing a significant local network outage affecting 4G in the following localities: Carrarang 6532, Denham 6537, Dirk Hartog Island 6537, Francois Peron National Park 6537, Nanga 6537, Shark Bay 6537, Useless Loop 6537.

The issue stemmed from Parent: Site failure, impacting approximately 1011 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.

EVENT DETAILS

Outage status: IN PROGRESS
Date & time of issue: 18/08/2025 04:00 PM
Last update: 18/08/2025 05:30 PM
Next update: UNKNOWN
Issue restore time: UNKNOWN