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Degraded

Unplanned 4G service outage in localised area.

Aug 25, 2025 at 1:12am UTC
Affected services
Network Stability

Resolved
Oct 21, 2025 at 10:32pm UTC

The significant local network outage has now been resolved.

Updated
Aug 26, 2025 at 5:26am UTC

We are continuing to experience a significant local network outage affecting 4G in the following localities: Bective 2340, Taminda 2340, Wallamore 2340, West Tamworth 2340, Westdale 2340, Westdale 2650, Westdale 2652, Westdale 2653, Winton 2344.

The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 3245 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.

EVENT DETAILS

Outage status: IN PROGRESS
Date & time of issue: 17/08/2025 09:39 PM
Last update: 17/08/2025 09:49 PM
Next update: UNKNOWN
Issue restore time: UNKNOWN

Created
Aug 25, 2025 at 1:12am UTC

We are currently experiencing a significant local network outage affecting 4G in the following localities: Bective 2340, Taminda 2340, Wallamore 2340, West Tamworth 2340, Westdale 2340, Westdale 2650, Westdale 2652, Westdale 2653, Winton 2344.

The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 3245 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.

EVENT DETAILS

Outage status: IN PROGRESS
Date & time of issue: 17/08/2025 09:39 PM
Last update: 17/08/2025 09:49 PM
Next update: UNKNOWN
Issue restore time: UNKNOWN