Unplanned 4G service outage in localised area.
Resolved
Oct 21, 2025 at 10:32pm UTC
The significant local network outage has now been resolved.
Affected services
Network Stability
Updated
Aug 26, 2025 at 5:26am UTC
We are continuing to experience a significant local network outage affecting 4G in the following localities: Boorara Brook 6262, Callcup 6260, Crowea 6262, Meerup 6262, Northcliffe 6262, Windy Harbour 6262.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 284 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 15/08/2025 01:44 AM
Last update: 15/08/2025 02:57 AM
Next update: UNKNOWN
Issue restore time: UNKNOWN
Affected services
Network Stability
Created
Aug 25, 2025 at 1:12am UTC
We are currently experiencing a significant local network outage affecting 4G in the following localities: Boorara Brook 6262, Callcup 6260, Crowea 6262, Meerup 6262, Northcliffe 6262, Windy Harbour 6262.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 284 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 15/08/2025 01:44 AM
Last update: 15/08/2025 02:57 AM
Next update: UNKNOWN
Issue restore time: UNKNOWN
Affected services
Network Stability