Back to overview
Degraded

Unplanned 4G service outage in localised area.

Aug 25 at 11:12am AEST
Affected services
Network Stability

Updated
Aug 26 at 03:26pm AEST

We are continuing to experience a significant local network outage affecting 4G in the following localities: Boorara Brook 6262, Callcup 6260, Crowea 6262, Meerup 6262, Northcliffe 6262, Windy Harbour 6262.

The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 284 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.

EVENT DETAILS

Outage status: IN PROGRESS
Date & time of issue: 15/08/2025 01:44 AM
Last update: 15/08/2025 02:57 AM
Next update: UNKNOWN
Issue restore time: UNKNOWN

Created
Aug 25 at 11:12am AEST

We are currently experiencing a significant local network outage affecting 4G in the following localities: Boorara Brook 6262, Callcup 6260, Crowea 6262, Meerup 6262, Northcliffe 6262, Windy Harbour 6262.

The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 284 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.

EVENT DETAILS

Outage status: IN PROGRESS
Date & time of issue: 15/08/2025 01:44 AM
Last update: 15/08/2025 02:57 AM
Next update: UNKNOWN
Issue restore time: UNKNOWN