Back to overview
Degraded

Unplanned 5G, 4G service outage in localised area.

Aug 25, 2025 at 1:13am UTC
Affected services
Network Stability

Resolved
Oct 21, 2025 at 10:32pm UTC

The significant local network outage has now been resolved.

Updated
Aug 26, 2025 at 5:27am UTC

We are continuing to experience a significant local network outage affecting 5G, 4G in the following localities: 2015,2550,2546.

The issue stemmed from Local Power Failure, impacting approximately 3883 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.

EVENT DETAILS

Outage status: IN PROGRESS
Date & time of issue: 13/08/2025 12:38 PM
Last update: 13/08/2025 02:30 PM
Next update: UNKNOWN
Issue restore time: UNKNOWN

Created
Aug 25, 2025 at 1:13am UTC

We are currently experiencing a significant local network outage affecting 5G, 4G in the following localities: 2015,2550,2546.

The issue stemmed from Local Power Failure, impacting approximately 3883 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.

EVENT DETAILS

Outage status: IN PROGRESS
Date & time of issue: 13/08/2025 12:38 PM
Last update: 13/08/2025 02:30 PM
Next update: UNKNOWN
Issue restore time: UNKNOWN