Unplanned 4G service outage in localised area.
Resolved
Oct 21, 2025 at 10:32pm UTC
The significant local network outage has now been resolved.
Affected services
Network Stability
Updated
Aug 26, 2025 at 5:27am UTC
We are continuing to experience a significant local network outage affecting 4G in the following localities: Boco 2631, Glen Allen 2631, Holts Flat 2631, Mount Cooper 2631, Myalla 2630, Nimmitabel 2631, Rock Flat 2630, Springfield 2250, Springfield 2630, Steeple Flat 2631, Winifred 2631.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 1217 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 13/08/2025 12:08 PM
Last update: 13/08/2025 12:28 PM
Next update: UNKNOWN
Issue restore time: UNKNOWN
Affected services
Network Stability
Created
Aug 25, 2025 at 1:13am UTC
We are currently experiencing a significant local network outage affecting 4G in the following localities: Boco 2631, Glen Allen 2631, Holts Flat 2631, Mount Cooper 2631, Myalla 2630, Nimmitabel 2631, Rock Flat 2630, Springfield 2250, Springfield 2630, Steeple Flat 2631, Winifred 2631.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 1217 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 13/08/2025 12:08 PM
Last update: 13/08/2025 12:28 PM
Next update: UNKNOWN
Issue restore time: UNKNOWN
Affected services
Network Stability