Unplanned 5G service outage in localised area.
Resolved
Oct 21, 2025 at 10:32pm UTC
The significant local network outage has now been resolved.
Affected services
Network Stability
Updated
Aug 26, 2025 at 5:27am UTC
We are continuing to experience a significant local network outage affecting 5G in the following localities: Wooroloo 6558.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 4568 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 12/08/2025 03:55 PM
Last update: 12/08/2025 04:04 PM
Next update: UNKNOWN
Issue restore time: 13/08/2025 12:00 PM
Affected services
Network Stability
Created
Aug 25, 2025 at 1:13am UTC
We are currently experiencing a significant local network outage affecting 5G in the following localities: Wooroloo 6558.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 4568 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 12/08/2025 03:55 PM
Last update: 12/08/2025 04:04 PM
Next update: UNKNOWN
Issue restore time: 13/08/2025 12:00 PM
Affected services
Network Stability