Unplanned 4G service outage in localised area.
Resolved
Oct 21, 2025 at 10:32pm UTC
The significant local network outage has now been resolved.
Affected services
Network Stability
Updated
Aug 26, 2025 at 5:22am UTC
We are continuing to experience a significant local network outage affecting 4G in the following localities: Arumbera 0873, Burt Plain 0872, Flynn 0875, Hale 0872, Hugh 0872, Ilparpa 0873, Kilgariff 0873, Mount Johns 0874, Ross 0873, White Gums 0870.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 1647 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 24/08/2025 12:55 PM
Last update: 24/08/2025 02:01 PM
Next update: UNKNOWN
Issue restore time: 30/08/2025 10:30 AM
Affected services
Network Stability
Created
Aug 26, 2025 at 5:21am UTC
We are currently experiencing a significant local network outage affecting 4G in the following localities: Arumbera 0873, Burt Plain 0872, Flynn 0875, Hale 0872, Hugh 0872, Ilparpa 0873, Kilgariff 0873, Mount Johns 0874, Ross 0873, White Gums 0870.
The issue stemmed from Telstra Network (Hardware/Software/Config), impacting approximately 1647 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.
EVENT DETAILS
Outage status: IN PROGRESS
Date & time of issue: 24/08/2025 12:55 PM
Last update: 24/08/2025 02:01 PM
Next update: UNKNOWN
Issue restore time: 30/08/2025 10:30 AM
Affected services
Network Stability