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Degraded

Unplanned 4G service outage in localised area.

Oct 21, 2025 at 10:29pm UTC
Affected services
Network Stability

Updated
Oct 21, 2025 at 11:39pm UTC

We are continuing to experience a significant local network outage affecting 4G in the following localities: Aurukun 4892, Mission River 4874, Weipa Airport 4874.

The issue stemmed from Parent: Site failure, impacting approximately 492 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.

EVENT DETAILS

Outage status: IN PROGRESS
Date & time of issue: 22/10/2025 01:14 AM
Last update: 22/10/2025 10:19 AM
Next update: 22/10/2025 04:19 PM
Issue restore time: 23/10/2025 07:00 PM

Updated
Oct 21, 2025 at 10:44pm UTC

We are continuing to experience a significant local network outage affecting 4G in the following localities: Aurukun 4892, Mission River 4874, Weipa Airport 4874.

The issue stemmed from Parent: Site failure, impacting approximately 602 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.

EVENT DETAILS

Outage status: IN PROGRESS
Date & time of issue: 22/10/2025 01:14 AM
Last update: 22/10/2025 09:32 AM
Next update: UNKNOWN
Issue restore time: 23/10/2025 07:00 PM

Created
Oct 21, 2025 at 10:29pm UTC

We are currently experiencing a significant local network outage affecting 4G in the following localities: Aurukun 4892, Mission River 4874, Weipa Airport 4874.

The issue stemmed from Parent: Site failure, impacting approximately 602 services. Our response team is working with Telstra Wholesale to restore services as soon as possible. We apologise for any inconvenience caused.

EVENT DETAILS

Outage status: IN PROGRESS
Date & time of issue: 22/10/2025 01:14 AM
Last update: 22/10/2025 08:15 AM
Next update: 22/10/2025 02:15 PM
Issue restore time: 23/10/2025 07:00 PM